Frequently Asked Questions
Everything you need to know about your KORE order.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the United States, while international shipping may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start an exchange or request a full refund to your original payment method.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you own that fits well and comparing it to our chart for the most accurate fit.
Are your materials sustainably sourced?
KORE Essentials is committed to ethical fashion. We prioritize high-quality, durable fabrics and work exclusively with manufacturers who follow fair labor practices and environmental safety standards.
Can I modify or cancel my order after it has been placed?
Because we strive for fast fulfillment, orders can only be modified or cancelled within 1 hour of placement. Please contact our support team immediately if you need to make a change.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Afterpay.
